Work Aspects

All our work is created under the name "Meow Fursuits"

For us to begin your commission, it's crucial that you provide a reference sheet or as many images of your fursona as possible.

Clear communication is essential for timely and satisfactory completion of your commission.

Our workspace is pet-free, and we take precautions to minimize contact between animals and our materials. However, we cannot guarantee complete sterility or that these conditions will remain unchanged in the future. If you have allergies, please inquire before placing an order.

We reserve the right to decline any commission or service at our discretion.

In the event of unreasonable behavior or lack of cooperation from a client, we may cancel the project and issue a partial refund, as deemed appropriate.

Payment

Once selected, the client has 3 business days to make the initial payment. Failure to do so will result in the commission being offered to another individual.

To initiate the project, a 60% down payment is required to cover material costs and labor.

Upon completion, the remaining 40% balance must be paid in full before the commission can be released. No exceptions will be made.

For partial commissions (e.g., handpaws, bodysuit, feetpaws), full payment is required upfront before work begins.

Payment methods include credit card or PayPal.

Clients must be 18 years of age or older to commission our services. Individuals under 18 (16 years and older) must obtain explicit authorization from a parent or legal guardian, who will assume responsibility for communication and payments. express written consent of their parent or legal guardian, who will assume responsibility for communication and payments.

Payment Plans

For commissions exceeding $1500 USD, we offer flexible payment plans tailored to the client's financial situation.

We recognize that unforeseen circumstances may arise, affecting your ability to make payments on time. In such cases, please communicate with us promptly, and we will work with you to find a suitable solution.

Alternatively, we can provide an invoice for the total amount, allowing you to make payments at your convenience. While you have the flexibility to adjust your monthly payments, a minimum payment threshold must be met each month.

Payment plans are limited to a maximum duration of six months. Skipping two consecutive payments will incur a 30% late fee per missed month, which must be settled before work on the commission can resume.

Changes in the Design

Design modifications may incur additional costs.

Significant design alterations during crucial construction phases may result in project cancellation without refund eligibility.

Cancellations

Cancellations are accepted prior to material procurement only. After this point, refunds are not available.

For cancellations before material procurement, a 70% refund will be issued without exception. exception.

Measurements

We provide a visual guide to assist clients in taking accurate measurements for their commission.

Clients are responsible for ensuring the accuracy of their measurements.

While we review measurements for plausibility, we cannot be held liable for errors resulting from client oversight. resulting from client negligence.

Warranty

Our products are backed by a lifetime warranty.

In the event of any issues, please contact us promptly to arrange for inspection and shipping.

If the defect is due to a manufacturing error, repairs will be made at no additional cost.

If the issue is caused by improper use, the first repair will be complimentary (subject to the nature of the damage). Subsequent repairs may incur material and labor costs.

The customer is responsible for round-trip shipping expenses.

The customer is responsible for round-trip shipping costs.